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Salesforce Practice

The Salesforce partner that ships in week one , *not week twelve.*

Cloud Nerd's Salesforce practice covers every cloud , Sales, Service, Revenue, Marketing, Commerce, Agentforce, and the major industry clouds , with senior architects who have delivered across 140+ enterprise orgs. DAISA compresses every phase: discovery in hours, builds in days, documentation automatic.

Capabilities

What Cloud Nerd delivers for Salesforce.

Service Cloud

Case management, omni-channel routing, knowledge, and CTI built and governed by architects who've deployed them at scale.

SunStrong: Email-to-Case agent live in 8 weeks, -64% support cost per case.

Agentforce

Governed AI agents with scoped topics, grounded answers, Testing Center validation, and human sign-off before anything touches a customer.

PowerSchool: 3-week Agentforce build; ongoing managed engagement.

Sales Cloud & Revenue Operations

Opportunity management, CPQ, forecasting, and territory design , built for the revenue architecture your CRO needs, not the default Salesforce setup.

Multiple Fortune 500 deployments , contact us for details.

Revenue Cloud (CPQ & Billing)

Complex pricing models, subscription billing, and revenue recognition , implemented by architects who've done it in regulated industries.

Enterprise CPQ rollout: 6-week timeline, compliance-grade documentation.

Marketing Cloud & Data Cloud

Data Cloud unification, journey orchestration, and audience management. DAISA maps data lineage in hours, not weeks.

Fortune 500 CPG: Consumer Goods Cloud + SAP S/4HANA integration in 7 weeks.

Commerce Cloud

B2B and B2C commerce, storefronts, order management, and the Salesforce Commerce stack wired into CRM so buying and selling share one customer record.

Contact us for named Commerce Cloud proof lines.

Experience Cloud

Partner portals, customer communities, and authenticated experiences , built on your Salesforce data model, not a disconnected microsite.

Contact us for named Experience Cloud proof lines.

Field Service

Work order management, scheduling, mobile technician experiences, and asset service , connected to Service Cloud so the field and the contact center stay in sync.

Contact us for named Field Service proof lines.

Platform, Integrations & Data

Custom development, MuleSoft integrations, and Salesforce Data Cloud , governed with DAISA's full audit trail on every change.

Entergy: enterprise service architecture with compliance-grade documentation.

Health Cloud

Patient and member 360, care coordination, and provider workflows , implemented with the compliance posture healthcare buyers expect.

Contact us for named Health Cloud proof lines.

Financial Services Cloud

Household and relationship models, advice workflows, and service consoles for banks, wealth, and insurance , architected for regulated data.

Contact us for named Financial Services Cloud proof lines.

Consumer Goods Cloud

Retail execution, trade promotion, and direct-store delivery programs that connect HQ planning to what happens on the shelf.

Fortune 500 CPG: Consumer Goods Cloud + SAP S/4HANA integration in 7 weeks.

Manufacturing Cloud

Account-based forecasting, partner rebates, and sales agreements that give manufacturers a single view from quote through fulfillment.

Contact us for named Manufacturing Cloud proof lines.

Communications Cloud

Order capture, service management, and partner ecosystems for telco and communications providers running on Salesforce.

Contact us for named Communications Cloud proof lines.

Media Cloud

Advertising sales, audience management, and media workflows , connected to CRM so inventory, campaigns, and relationships share one system.

Contact us for named Media Cloud proof lines.

Energy & Utilities Cloud

Customer service, program enrollment, and field operations for utilities , with documentation ready for regulated environments.

Entergy: enterprise service architecture with compliance-grade documentation.

Public Sector Solutions

Case management, licensing, and constituent services for government agencies , built for security reviews, not workarounds.

Contact us for named Public Sector proof lines.

Nonprofit Cloud

Fundraising, program delivery, and constituent engagement , so mission teams get Salesforce that fits nonprofit operations.

Contact us for named Nonprofit Cloud proof lines.

Education Cloud

Recruitment, student success, and alumni engagement , connecting the learner journey across admissions, advising, and advancement.

PowerSchool: 3-week Agentforce build; ongoing managed engagement.

Managed Support & Backlog Burn

Ongoing platform ownership , backlog management, enhancements, production support, and a weekly written report you can forward to your board.

PowerSchool: 3-week Agentforce build; ongoing managed engagement.

Industry verticals

By industry.
Vertical products included.

Industry clouds your deals actually attach — healthcare, financial services, CPG, manufacturing, utilities, public sector, and more.

Health Cloud

Patient and member 360, care coordination, and provider workflows — implemented with the compliance posture healthcare buyers expect.

Contact us for named Health Cloud proof lines.

Financial Services Cloud

Household and relationship models, advice workflows, and service consoles for banks, wealth, and insurance — architected for regulated data.

Contact us for named Financial Services Cloud proof lines.

Consumer Goods Cloud

Retail execution, trade promotion, and direct-store delivery programs that connect HQ planning to what happens on the shelf.

Fortune 500 CPG: Consumer Goods Cloud + SAP S/4HANA integration in 7 weeks.

Manufacturing Cloud

Account-based forecasting, partner rebates, and sales agreements that give manufacturers a single view from quote through fulfillment.

Contact us for named Manufacturing Cloud proof lines.

Communications Cloud

Order capture, service management, and partner ecosystems for telco and communications providers running on Salesforce.

Contact us for named Communications Cloud proof lines.

Media Cloud

Advertising sales, audience management, and media workflows — connected to CRM so inventory, campaigns, and relationships share one system.

Contact us for named Media Cloud proof lines.

Energy & Utilities Cloud

Customer service, program enrollment, and field operations for utilities — with documentation ready for regulated environments.

Entergy: enterprise service architecture with compliance-grade documentation.

Public Sector Solutions

Case management, licensing, and constituent services for government agencies — built for security reviews, not workarounds.

Contact us for named Public Sector proof lines.

Nonprofit Cloud

Fundraising, program delivery, and constituent engagement — so mission teams get Salesforce that fits nonprofit operations.

Contact us for named Nonprofit Cloud proof lines.

Education Cloud

Recruitment, student success, and alumni engagement — connecting the learner journey across admissions, advising, and advancement.

PowerSchool: 3-week Agentforce build; ongoing managed engagement.
2 days

Discovery: Environment analysis that typically takes 3 weeks

Hours

Documentation: Auto-generated on every configuration change

Automatic

Audit trail: Every deliverable tracked, versioned, and owned by you

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