Service Cloud
Case management, omni-channel routing, knowledge, and CTI built and governed by architects who've deployed them at scale.
SunStrong: Email-to-Case agent live in 8 weeks, -64% support cost per case.
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Salesforce Practice
The Salesforce partner that ships in week one, not week twelve.
Our agents and Daisa do the analysis in hours and the builds in days, and the documentation writes itself. The practice covers Sales, Service, Revenue, Marketing, Commerce, Agentforce, and the major industry clouds, with senior architects who have delivered across 40+ platforms.
Capabilities
What Cloud Nerd delivers for Salesforce.
Ongoing support and fixes
Ongoing platform ownership, working through your list, enhancements, production support, and a weekly written report you can forward to your board.
PowerSchool: 3-week Agentforce build; ongoing managed engagement.
See how we work in your industry.
Common Salesforce requests
- Household member + relationship update1 pts
- KYC document checklist on onboarding1 pts
- Financial account list views + queues1 pts
- Complaint case validation + alerts1 pts
- Branch appointment list-view setup1 pts
Salesforce work in the feed
Incoming email now opens a case and goes to the person who can solve it.
Customer Support · Salesforce · Energy & Utilities · 56 days from request to live · Ship date not published
A support agent now answers common questions before a person has to.
Customer Support · Salesforce · Education · 21 days from request to live · Ship date not published
Product and order data now move between the commerce system and the ERP.
Supply Chain · Salesforce · Retail & Consumer · 49 days from request to live · Ship date not published
Quote and pricing rules went live for a complex product catalog.
Sales · Salesforce · Cross-industry · 42 days from request to live · Ship date not published
vs. Hiringvs. Consulting firmsvs. Staffing agenciesvs. DIY with AI
2 days
Discovery: Environment analysis that typically takes 3 weeks
Hours
Documentation: Auto-generated on every configuration change
Automatic
Audit trail: Every deliverable tracked, versioned, and owned by you
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Ready to put Salesforce to work?
Bring your priorities. We will show you what ships first.