Job Description

Cloud Nerd is a growing, innovative, and customer-centric technology company that, well, simply put, creates magic. Cloud Nerd specializes in acquiring, customizing, integrating and maintaining software solutions across small to mid-sized companies around the world. You heard me, around the world! Our team has collectively implemented over 700 projects for clients globally and retains over 30 years of software implementation and administration experience.

Are you creative and tenacious? Can you help us drive success through excellent service? If you answer yes to these questions then we’d love to hear from you. We have an immediate opening for *drumroll please*, a Salesforce Administrator. In this position, you will help drive implementation and maintenance of current and future systems for the company. One of your key duties will be to help organize and optimize our very own Salesforce implementation.

In order to win big as “they” say, you’ll need to be a hands-on initiative taker, a broad thinker who can make suggestions, take constructive feedback and personally execute with diligence. If rolling up your sleeves and getting stuck-in with the rest of the team sounds appealing then we think you’d be a great fit. Even more awesome is that this position is full time and work from home #winningatlife.

Roles and Responsibilities
As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to Fortune 500 Companies and Government Agencies. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.
Key roles and responsibilities include:

• Work with clients and end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Requirements

• 5 years of Experience using Salesforce
• 2-3 years experience with similar CRM Products to develop client or business solutions
• Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
• Proven ability leveraging analytical and problem-solving skills in a fast paced environment
• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
• Strong presentation, communication (written and verbal) skills, and interpersonal skills
• Ability to juggle and prioritize multiple tasks within a collaborative team environment
• Demonstrates flexibility and willingness to do what it takes to get the job done
• Drive and desire to learn and grow both technical and functional skill sets
• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
• Must have a Bachelor's Degree completed

Candidate should be authorized to work with US companies and should be able to work remotely.