Job Description

Cloud Nerd is a growing, innovative, and customer-centric technology company that, well, simply put, creates magic. Cloud Nerd specializes in acquiring, customizing, integrating and maintaining software solutions across small to mid-sized companies around the world. You heard me, around the world! Our team has collectively implemented over 700 projects for clients globally and retains over 30 years of software implementation and administration experience.

Are you creative and tenacious? Can you help us drive success through excellent service? If you answer yes to these questions then we’d love to hear from you. We have an immediate opening for *drumroll please*, a Salesforce Administrator. In this position, you will help drive implementation and maintenance of current and future systems for the company. One of your key duties will be to help organize and optimize our very own Salesforce implementation.

In order to win big as “they” say, you’ll need to be a hands-on initiative taker, a broad thinker who can make suggestions, take constructive feedback and personally execute with diligence. If rolling up your sleeves and getting stuck-in with the rest of the team sounds appealing then we think you’d be a great fit. Even more awesome is that this position is full time and work from home #winningatlife.

Your main responsibilities will be

• Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, workflow and validations),
• Work with clients & stakeholders to understand business requirements and provide accurate reports & dashboards,
• Facilitate sandbox refreshes & post refresh setup,
• Understand and support data security (role hierarchy & rules sharing),
• Monitor and manage Salesforce releases and feature changes,
• Work with multiple clients at any point in time,
• Be able to work solo and with a team.

What you need to have under your belt

• A minimum of 3 years of Salesforce experience,
• Experience working on Sales & Service Cloud,
• 5 Years of software experience (preferred),
• Salesforce Certifications are preferred, but not required.
• Before you apply, be sure to have your legal working documents in place.